NDIS Information

The National Disability Insurance Scheme (NDIS)

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life of Australians with a significant and permanent disability and their families and carers.

How can the NDIS support me?

The National Disability Insurance Scheme (NDIS) provides support to people with a disability via support packages that are tailored to individual needs. The aim of the NDIS is to support people with a permanent and significant disability that affects their ability to take part in everyday activities.

The NDIS gives people with disability more choice and control over how, when and where their supports are provided, and gives certainty in receiving the support they need over their lifetime.

Through reasonable and necessary supports, the NDIS is helping people live a life with the simple joys and opportunities many Australians take for granted.

This might mean getting involved in the community, enrolling in education, spending more time with family, entering the workforce for the first time or returning to work, receiving the right equipment or choosing the providers that best meet their needs.

Do I meet the Eligibility for support?

To find out if you are eligible for the NDIS, go through this quick checklist. 

You may be eligible if:

  1.  You are aged between 7 and 65?

  2. Do you live in Australia and have Australian residency?
    The NDIS is only available to:
    - People who live in Australia
    - Australian citizens
    - Permanent Visa holders
    - Protected Special Category Visa holders.

  3. Do you usually need support from a person because of a permanent and significant disability?

  4. Do you use special equipment because of a permanent and significant disability?

  5. Do you need some supports now to reduce your future needs?

How do apply for the NDIS?

If you meet the criteria you will need to contact the National Disability Insurance Agency (NDIA) who are responsible for implementing the NDIS and determining your eligibility. You can call them on 1800 800 110 and ask to make an Access Request or request a form.

If you need help filling out the form or making a call to the NDIA, you can contact either your local NDIA office or contact HELLO LIFECARE SERVICES. One of our experienced    Co-ordinators who will help walk you through this process.

What happens once I have an approved plan?

HELLO LIFECARE SERVICES will help you bring your self-managed or plan-managed plan to life. When you start your service with us, a friendly Co-ordinator will be appointed to you as your point of contact to implement your plan. They will help you with your specific needs every step of the way, both with services that HELLO LIFECARE can provide you as well as connections to other services and supports in the community. They are an experienced team who will help you build the network of services and supports that meets your needs.

When you meet to discuss your services, HELLO LIFECARE will provide you with a Service Agreement that clearly explains our terms and conditions, policies and costs.